• 3502 Broadway Ave J
    Galveston, TX 77550

YelpGoogle +Facebook

WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon Closed
    Tue Closed
  • Wed Closed
    Thu Closed
  • Fri Closed
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at or make an appointment online!

  • WE APPRECIATE ALL OF YOUR SUPPORT OVER THE YEARS!

What People Say About Us


  • -Benton S.

    Took our Jeep Liberty to GBE for an oil leak. Turns out there was no oil leak, the oil filter was just not screwed on tight enough. They tightened the oil filter NO CHARGE!!! Other work I've had done was timely and at a fair price.


  • -John M.

    We had the low tire pressure light come on today, so we stopped in to have them check it out. We had a nail reMoved from one tire, and replaced the two back ones before we made our trip here, so we needed to get it checked out. One of the guys working came out to greet us and after I told him the story, he had us pull in to a stall. He checked the pressure in all 4 and one was a little low. He explained that even only being 3# low would trigger the the light. He aired us up and said "don't worry about it" when I offered to pay him. These guys had a very clean shop, and whenever I'm back down this way, I'll be going to them for any repair work


  • -Angela B.

    I've used GBE for several years. These guys are always honest and helpful. I have never had one issue with this shop. Most importantly, quote matched my final price and repair was done in a timely manner . When I picked my vehicle up one of the guys informed me that I really needed to take my car in for my air bag recall. He explained to me some things he had witnessed with faulty airbags. I made that appointment next!! It's nice that people go out of their way to point you in the right direction. I've had , oil changes, inspections, oxygen sensor replaced, ac compressor and starter all replaced with GBE. Prices are always fair. Support a local business! !


  • -Bryan S.

    ixed my car well and was at great price....honest home town guys


  • -Justin A.

    I purchased a Diablo Sport Intune Programmer from here. They also tuned it to my 2013 Chrysler 300s 5.7 Hemi really unlocking it's true power, while also giving me great customer service. Will recommend to others!


  • -Amanda B.

    Fixed my car super fast, price was what was quoted, and the staff were honest and helpful. I would defiantly use them again.


  • -Kenneth P.

    Every single time I have brought my or my wife's vehicle here, they fixed whatever the problem was and never once tried to overcharge or overfix a thing. This places has always treated me with complete respect and this is the only place that I trust my wife will be able to drop off a vehicle and be treated with the utmost respect on the island. I am happy to have found this mechanic.


  • -Shane S.

    Best service. This is now my go to mechanic!!!


  • -Josh B.

    The guys here were great. I had to drop my car off because I had car trouble on my way to the hospital. They were able to get it back to me the next day. The price was also good as it compared favorably with what others had paid on line. The guys here seem to do good work, charge a fair price, and run an all around good business.


  • -Benton S.

    Took our Jeep Liberty to GBE for an oil leak. Turns out there was no oil leak, the oil filter was just not screwed on tight enough. They tightened the oil filter NO CHARGE!!! Other work I've had done was timely and at a fair price.

WE APPRECIATE ALL OF YOUR SUPPORT OVER THE YEARS!

ACDelco
ASE (Automotive Service Excellence)
Bosch Service
Clean Machine
Bendix
Motorcraft
  • Car Care Aware