• 3502 Broadway Ave J
    Galveston, TX 77550

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INSURANCE QUESTIONS

Working Hours
  • Mon Closed
    Tue Closed
  • Wed Closed
    Thu Closed
  • Fri Closed
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at or make an appointment online!

  • WE APPRECIATE ALL OF YOUR SUPPORT OVER THE YEARS!

What People Say About Us


  • -Benton S.

    Took our Jeep Liberty to GBE for an oil leak. Turns out there was no oil leak, the oil filter was just not screwed on tight enough. They tightened the oil filter NO CHARGE!!! Other work I've had done was timely and at a fair price.


  • -John M.

    We had the low tire pressure light come on today, so we stopped in to have them check it out. We had a nail reMoved from one tire, and replaced the two back ones before we made our trip here, so we needed to get it checked out. One of the guys working came out to greet us and after I told him the story, he had us pull in to a stall. He checked the pressure in all 4 and one was a little low. He explained that even only being 3# low would trigger the the light. He aired us up and said "don't worry about it" when I offered to pay him. These guys had a very clean shop, and whenever I'm back down this way, I'll be going to them for any repair work


  • -Angela B.

    I've used GBE for several years. These guys are always honest and helpful. I have never had one issue with this shop. Most importantly, quote matched my final price and repair was done in a timely manner . When I picked my vehicle up one of the guys informed me that I really needed to take my car in for my air bag recall. He explained to me some things he had witnessed with faulty airbags. I made that appointment next!! It's nice that people go out of their way to point you in the right direction. I've had , oil changes, inspections, oxygen sensor replaced, ac compressor and starter all replaced with GBE. Prices are always fair. Support a local business! !


  • -Bryan S.

    ixed my car well and was at great price....honest home town guys


  • -Justin A.

    I purchased a Diablo Sport Intune Programmer from here. They also tuned it to my 2013 Chrysler 300s 5.7 Hemi really unlocking it's true power, while also giving me great customer service. Will recommend to others!


  • -Amanda B.

    Fixed my car super fast, price was what was quoted, and the staff were honest and helpful. I would defiantly use them again.


  • -Kenneth P.

    Every single time I have brought my or my wife's vehicle here, they fixed whatever the problem was and never once tried to overcharge or overfix a thing. This places has always treated me with complete respect and this is the only place that I trust my wife will be able to drop off a vehicle and be treated with the utmost respect on the island. I am happy to have found this mechanic.


  • -Shane S.

    Best service. This is now my go to mechanic!!!


  • -Josh B.

    The guys here were great. I had to drop my car off because I had car trouble on my way to the hospital. They were able to get it back to me the next day. The price was also good as it compared favorably with what others had paid on line. The guys here seem to do good work, charge a fair price, and run an all around good business.


  • -Benton S.

    Took our Jeep Liberty to GBE for an oil leak. Turns out there was no oil leak, the oil filter was just not screwed on tight enough. They tightened the oil filter NO CHARGE!!! Other work I've had done was timely and at a fair price.

WE APPRECIATE ALL OF YOUR SUPPORT OVER THE YEARS!

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